Returns

Do you need to return your order, either partially or fully?  Simply fill out this form below and we'll contact you with instructions.  Be sure to understand the terms in our return policy as listed below.  

 

FLAIR Dance Clothing Return Policy

We at FLAIR believe in happy customers.  Therefore, we will gladly refund the purchase price (less shipping/handling) of any garment ordered from FLAIR within 30 days, excluding discounted/sale items, provided that the garment has not been altered or laundered, preferably with the tags are still attached.  After 30 days and up to 60 days, a store credit will be issued for the purchase price, (less shipping/handling).  Customer is responsible for paying return postage. Please place a letter inside the package explaining the reason for return.  Include in this letter your name, address and phone number.  Failure to provide contact information will delay processing your return. Refunds may take up to 3-4 weeks to process

NOTE: Please be aware that any item you have purchased from FLAIR, either in person or on our website, that was marked as Sale or Clearance are non-returnable.   At FLAIR’s sole discretion, returns may be subject to a 15% restocking charge.  In addition,  any garment being returned for credit or exchange that has odors such as from smoking, pet dander, etc, will NOT be accepted for return.  You will be responsible for any shipping charges incurred by us to return such garments with odors or damages.  In short, please treat our garments with the same care and respect used during their creation to preserve your right for exchange or refund.

 

By submitting this form, you are agreeing to these terms.